Privacy Notice
This notice explains how Memory(One) handles personal data when you visit memoryone.eu, send an enquiry, book a conversation, subscribe to Data Foundation Notes or communicate directly with Memory(One).
1. Who is responsible for your information?
Memory(One) is the data controller for personal data handled for its own website, marketing and business purposes.
- Legal name: Memory(One)
- CVR / registration number: 37820008
- Registered address: C/O Watts, Rathsacksvej 3, 3., 1862 Frederiksberg C, Denmark
- Website: https://memoryone.eu
- Email: contact@memoryone.eu
- Telephone: +45 93 95 14 96
When Memory(One) processes personal data on a client’s behalf as part of a service engagement, the applicable client agreement and data-processing terms govern that work.
2. Information Memory(One) may collect
Website visits
Technical information needed to deliver, protect and diagnose the website may include IP address, date and time, requested page, response information, browser or device information and security or error records.
Enquiries and forms
An enquiry can include your name, work email, company, telephone number, relevant systems, problem description, desired outcome, timing and anything else you choose to provide.
Do not include passwords, credentials or sensitive personal data. Memory(One) can agree an appropriate way to review protected information later if it is needed.
Newsletter
If you subscribe to Data Foundation Notes, Memory(One) may handle your email address, subscription status, consent record, unsubscribe status and delivery information needed to operate and assess the newsletter.
Booking and correspondence
Booking and direct communication may include your contact details, meeting information, message content, attachments and related correspondence. An external booking service may process the information you enter under its own privacy terms.
3. Why the information is used
| Purpose | Lawful handling basis |
|---|---|
| Deliver, protect and diagnose the website | Memory(One)’s legitimate interests in operating a reliable and secure business website |
| Respond to an enquiry and prepare the requested next step | Legitimate interests and, where applicable, steps requested before entering a contract |
| Arrange a meeting and maintain related correspondence | Legitimate interests and steps requested before entering a contract where applicable |
| Deliver Data Foundation Notes | Your consent and applicable electronic-marketing requirements |
| Maintain necessary business and legal records | Legitimate interests, contractual requirements and legal obligations where applicable |
| Prevent abuse and investigate security incidents | Legitimate interests and legal obligations where applicable |
Memory(One) does not use an enquiry for newsletter marketing unless you make the separate, optional newsletter choice. The required Privacy Notice acknowledgement confirms that you have read this notice; it is not marketing consent.
4. Newsletter choice and unsubscribe
Data Foundation Notes signup is coming soon. Newsletter submission, data collection, subscription processing and success claims are not active on this website.
Every marketing email must provide a working way to unsubscribe. Withdrawing newsletter consent does not affect an enquiry, an existing service relationship or processing already carried out lawfully before withdrawal.
Memory(One) may retain limited consent and suppression information where needed to demonstrate compliance and ensure that unsubscribed addresses are not sent further marketing.
5. Analytics, cookies and similar storage
The production website must accurately identify any cookies, local storage, analytics or similar technologies it uses.
Technology that is necessary to provide or secure the website may be used where permitted. Non-essential analytics or marketing technology will be used only when it has been disclosed and any required choice or consent mechanism is in place.
If the production website offers a consent control, you can use it to make or change the available choices. External services reached through a link may use their own technologies under their own notices.
6. Retention
Memory(One) keeps personal data only for as long as it is needed for the purpose collected or for an applicable legal, contractual, accounting, security or claims requirement.
- Enquiries and related correspondence are reviewed and deleted or anonymised when no longer needed for response, follow-up, an active relationship or the establishment, exercise or defence of legal claims.
- Newsletter subscription information is kept while the subscription is active. After unsubscribe, only information needed for consent evidence, suppression and legal compliance is retained for the necessary period.
- Booking information is kept while needed to arrange the meeting, manage related follow-up or meet an applicable requirement.
- Technical and security records are rotated or deleted when no longer needed for website delivery, security, diagnosis or an active incident.
- Information connected to an active client or contract is retained under the applicable agreement and relevant legal or accounting requirements.
Where a service provider’s backup cycle temporarily retains deleted information, it is not restored for ordinary business use.
7. Service-provider categories and sharing
Memory(One) may use service providers in these categories where needed:
- website hosting, delivery and security;
- form processing and abuse prevention;
- email delivery and correspondence;
- external booking;
- newsletter delivery, consent records and unsubscribe handling;
- analytics or consent management, if implemented;
- professional advisers where necessary.
Providers may process personal data only for the relevant purpose and under the applicable contractual and legal safeguards. Memory(One) may also disclose information when required by law or where necessary to establish, exercise or defend legal claims.
Memory(One) does not sell personal data submitted through the website.
8. International processing
Some service providers may process information outside Denmark or the European Economic Area. Where required, Memory(One) uses an applicable transfer mechanism and assesses the safeguards for the transfer.
Provider categories, processing locations, subprocessors and transfer safeguards must be reviewed when a service or processing arrangement changes.
9. Your rights
Subject to applicable law and any limitations, you may have the right to:
- receive information about processing and request access;
- correct inaccurate or incomplete information;
- request deletion or restriction;
- object to processing based on legitimate interests;
- receive portable data where the conditions apply;
- withdraw consent where processing relies on consent;
- complain to the Danish Data Protection Agency.
Send a request to contact@memoryone.eu. Memory(One) may need to verify your identity before fulfilling a request.
The Danish Data Protection Agency provides current guidance and a complaint route at datatilsynet.dk.
10. Automated decisions
The website does not make decisions based solely on automated processing that produce legal or similarly significant effects.
11. Security
Memory(One) uses technical and organisational measures appropriate to the risk. No method of transmission or storage can be guaranteed to be completely secure.
12. Changes to this notice
Memory(One) may update this notice when the website, forms, newsletter, providers, processing purposes or legal requirements change. The current version will be shown on this page with its last-updated date.
13. Contact
Questions about this notice or Memory(One)’s handling of personal data can be sent to contact@memoryone.eu or raised by telephone at +45 93 95 14 96.